Executive+Summary+023

TAFE NSW – Sydney Institute and the Office of State Revenue (OSR) professional development units deliver a range of programs to a large number of staff. The aim of this project is to implement a suite of new technologies to deliver more flexibly and to increase engagement and learning outcomes for Induction programs. New technologies will include use of a learning management system (Moodle), blogs, wikis, audio and video recording.

This will be accomplished in this project by focusing on the workforce development need that both Sydney Institute and the OSR face in providing Induction training to staff. Currently, the delivery of a consistent and corporate message through face-to-face induction training has been a challenge due to a variety of reasons: • Multiple locations of the workforce • Consistency • Cost effectiveness • Availability • Staff turnover • Random nature of demand for training • OSR also have staff that is geographically dispersed across NSW.

The project will develop and deliver an e-learning based induction program, embedding new technologies to ensure delivery of a timely and consistent induction program that would allow staff access on the first day of commencing work. The aim is to make the Induction programs engaging, self directing and as an ongoing resource for staff to access when they need information about the organisations.